Before You Contact Us
To help us solve your issue quickly, please include:
- Your iPhone/iPad model and iOS version
- App version (from App Store listing)
- Steps to reproduce the problem
- Screenshots or a short screen recording if possible
Frequently Asked Questions
- How do I create a class?
Go to the "Classes" tab, tap the "+" button in the top right corner, enter the class name, and save.
- How do I add students?
Open a class, scroll to the bottom, and tap the "Add Student" button. Enter the student's name and optional ID number.
- How does random name picking work?
Go to the "Pick" tab, select a class from the top right, and tap the "Start" button. A student will be randomly selected with animation.
- How are attendance records generated?
After each name pick, an attendance record is automatically created with "Present" status. You can change it to "Absent" or "Late" on the Records tab.
- Can I delete a class or student?
Yes. Swipe left on a class or student in the list to reveal the delete option.
- How do I change the language?
Go to the "Settings" tab, tap the "Language" row, and select your preferred language from the list.
- Is my data backed up?
Currently, all data is stored locally on your device. If you uninstall the app, your data will be deleted. We recommend manually noting important class/student information before uninstalling.
- The app supports which languages?
English, 简体中文, 繁體中文, 日本語, 한국어, Deutsch, and Français.
Privacy
NamePicker Pro is designed to be offline and privacy-focused. All class, student, and attendance data is stored locally on your device. No data is uploaded to any server. Please see the Privacy Policy for details.